Rate Information
The table below represents typical monthly charges for a representative sample of the services we provide. These charges may not include additional charges related to the service (for example, additional fees for phone lines on key systems or PBXs). Contact our Customer Service representatives for a more specific quote. See also rates for telephones and accessories.
| Service |
TAMU Rate* | Non-TAMU Rate* |
| Centrex Phone Line |
$15.39 |
$15.39 |
| VoIP |
$13.00 |
$13.00 |
| VoIP Infrastructure |
$3.75 |
$3.80 |
| VoIP Trunk |
$9.00 |
$9.00 |
| PBX Line Charge (Connally) |
$12.99 |
$12.99 |
| Cell Phones |
Varies widely; contact a customer service representative to select a plan that best suits your needs. |
| Pagers |
Varies widely depending on coverage requirements and options; contact a customer service representative to select a plan that best suits your needs. |
| Matrix Keyless Card Entry (all keyless entry customers) |
$7.83 |
$7.94 |
| Matrix Keyless Card Entry Equipment Charge |
$6.50 |
$7.00 |
| Voice Mail |
$4.00 |
$4.00 |
| Two-Way Radio Monthly Lease (MTX 8250) |
$20.17 |
$20.17 |
| Two-Way Radio Airtime |
$5.10 |
$5.25 |
| P25 Airtime |
$35.50 |
$35.75 |
| 800 Service Megacom |
$70.85 |
$70.85
|
| 800 Service Readyline |
$11.81 |
$11.81
|
| Cable Television Service |
$12.00 |
$12.00
|
| Duress Button Maintenance |
$3.50 |
$5.50 |
| GETS |
$1.07 |
$1.07
|
| WiMAX |
Call for price |
Call for price |
*Other applicable fees may be applied separately to the monthly charge.
Rates are the same for Centrex or VoIP service installations.
| Service |
TAMU Rate | Non-TAMU Rate |
| Voice Mail Addition |
$45.23 |
$45.23 |
| Message Waiting Light Addition |
$45.23 |
$45.23 |
| ARS (Calling Access) Change |
$45.23 |
$45.23 |
| Pick-Up Group Change |
$45.23 |
$45.23 |
| Caller ID Block Change |
$45.23 |
$45.23 |
| Name Add/Change/Delete |
$45.23 |
$45.23 |
Installations/Disconnects
| Service |
TAMU Rate | Non-TAMU Rate |
Notes |
| VoIP Instrument Installation - Using Existing Wiring |
$99.88 |
$99.88 |
Minimum one hour of labor. |
| Phone Disconnect |
0 - $25.00 |
0 - $25.00 |
Charge only applies if Telecom or Verizon picks up phone(s). Note that billing will continue until the phone is returned and processed through Telecom. |
| Cable Disconnect Charge |
$36.00 |
$36.00 |
Minimum $36.00 per hour charge for any cable disconnect. |
| Cable Activation Fee |
$142.80 |
$142.80 |
|
| Matrix Keyless Card Access (1-2 doors) |
$152.00 |
$168.30 |
|
| Matrix Elevator Controller Access |
$252.00 |
$260.10 |
|
| Matrix Software Installation |
$66.00 |
$72.00 |
Per each client installation. |
| Matrix Training |
$33.00 |
$36.00 |
Per hour of training. |
| Matrix User Set Up Fee |
$16.50 |
$18.00 |
Per username/password. |
| Classroom Notification Speaker |
$835.00 |
$835.00 |
|
| Service |
TAMU Rate | Non-TAMU Rate |
Notes |
| Primary Service Order |
$37.01 + Labor |
$37.01 + Labor |
Applies to each work order that requests a new telephone line or moving of an existing telephone line from one building to another. Minimum one hour of labor. |
| Secondary Service Order |
$15.86 + Labor |
$15.86 + Labor |
Applies to all telephone work orders not covered by the preceding primary service order definition. Does not apply to orders for dedicated circuits, disconnects, or repair services. Minimum one hour of labor. |
| Line Connection |
$23.50 |
$23.50 |
Applies to each new telephone line installed or each existing telephone line moved from one building to another. |
| Station Programming Entry |
$99.88 + Labor |
$99.88 + Labor |
Applies to programming of 845, 862, 847, and 458 exchange database features. Minimum one hour of labor. |
| Repair Service/Trouble Ticket |
$29.38 |
$29.38 |
Applies to each user-initiated premise visit by a telephone company employee for the repair/replacement of premises wiring, or for the replacement of any equipment connected by modular jack. Minimum charge of $25.00 maybe be increased due to work actually performed. |
| Equipment | TAMU Rate | Non-TAMU Rate |
| Daily* | Monthly |
Daily | Monthly |
| Radio (MTX 8250) |
$2.54 |
$76.30 |
$2.55 |
$76.68 |
| Digital Conference Phone |
$2.09 |
$62.60 |
$2.09 |
$62.91 |
| Analog Conference Phone |
$1.74 |
$52.13 |
$1.74 |
$52.39 |
*Daily rate varies depending on the number of days in a month. A one-time $3.00 handling fee is also assessed.
